Shipping

Shipping Policy

This tower28beauty page explains processing, delivery, and tracking in a store-specific format.

Our approach at tower28beauty to delivery area
Orders can be shipped only to addresses within the United States. Standard shipping is free.

Our approach at tower28beauty to delivery issues
If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@tower28serum.shop or 725-523-2380. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Details from tower28beauty on processing and transit
Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

tower28beauty: tracking and addresses
Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

What tower28beauty customers should know about returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, tower28beauty also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Merchant Information
Business name: tower28beauty
Brand name: tower28beauty
Email: Support@tower28serum.shop
Phone: 725-523-2380
Physical address: 3927 Clear Acre Ln, Reno, Nevada, 89512, United States